Salubrum
Channel case studies

Paid search

Partner supported

Same reach, half the spend.

A Texas EMDR telehealth practice ran its own Google Ads campaign, wasn't satisfied with what it was getting, and brought us in. Here is what changed.

Client
A Texas EMDR telehealth practice
Channel
Google Ads
Period
2026
Media
Two campaigns, reported over each campaign's own full run
Media spend
$5,547$3,024−45%
Impressions
16,46316,571Same reach
Clicks
611805+32%
Click-through rate
3.71%4.86%+31%
Cost per click
$9.08$3.76−59%

Practice-run campaign → Salubrum-run campaign

The comparison

Nearly identical reach, on 45% less budget

The two campaigns landed within 0.7% of each other on impressions — 16,463 against 16,571. That makes this an unusually clean read: the same amount of the market saw an ad in both cases, so what changed is what it cost to get there and what came back.

On that same reach, the Salubrum-run campaign spent $2,523 less and returned 194 more clicks.

Salubrum campaign, indexed against the practice-run campaign

Practice-run campaign set to 100 on every measure.

Practice-run = 100

  • Media spend
    54−45%
  • Impressions
    101same
  • Clicks
    132+32%
  • Click-through rate
    131+31%
Everything indexed to the practice-run campaign. Lower is better on spend; higher is better below it. Precise indices: 54.5 on spend, 100.7 on impressions, 131.8 on clicks, 130.9 on click-through rate.

Half the spend, the same reach, and roughly a third more clicks at a third more efficiency per impression.

The same slice of the Texas market saw an ad either way. One campaign paid $9.08 to bring someone to the site. The other paid $3.76.

Why

Most of it is what we didn't buy

The efficiency gap traces back to query discipline. Of the 100 most-shown search queries in the practice-run campaign, 19 were people looking for free care — free therapy, free counselling, free online chat — and another 20 were for services the practice doesn't offer. That is 39 queries in the top 100 that could never have produced a patient, costing $515 of the spend attributable to that sample.

In the Salubrum-run campaign, four. Nothing at all was spent on free-intent searches.

What each campaign's traffic was made of

The 100 most-shown queries in each, by whether they could plausibly become a patient.

  • On-service
  • Seeking free care
  • Outside the practice's services

Practice-run campaign

61 on-service · 19 seeking free care · 20 outside the practice's services

Salubrum-run campaign

96 on-service · 1 seeking free care · 3 outside the practice's services

Each bar is 100 queries — the 100 most-shown in each account. Practice-run: 61 on-service, 19 free-intent, 20 off-service. Salubrum-run: 96 on-service, 1 free-intent (which drew no clicks), 3 off-service.

Tighter match types, a negative-keyword list maintained against the search-terms report each week, and campaign structure that put budget behind the highest-intent searches rather than averaging it across everything.

What we found underneath

A constraint that paid search can't solve

With the campaign running efficiently, a more fundamental problem became visible. A large share of the leads arriving — in both campaigns — were on insurance plans the practice cannot accept.

That is not something better keywords fix. Of the 100 most-shown queries in our campaign, seven mentioned insurance in any form, worth $6.98 of spend. Someone searching emdr therapy san antonio tells you their service and their city and nothing at all about their coverage. Google Search has no targeting dimension for insurance carrier — so the signal cannot be bought at the keyword layer, by us or by anyone.

Recognising that is what set the next phase of the engagement.

What's running now

Moving the filter to a channel that can carry it

Paid social supports audience targeting built on third-party consumer data, which means payer likelihood can be filtered before the impression is served rather than discovered on a phone call.

That last condition is the point of the whole test — a direct attempt to solve, at the audience layer, the payer-mix problem Google Search structurally cannot address.

The test is ongoing and we are not reporting results from it yet. When it concludes we will publish the comparison, including if the audience data shows no lift.

The ledger

What we retired

Several claims were available in this data and did not survive checking. We list them because a reader deciding whether to trust the numbers above should see what we throw away.

  • Holds
    Query hygieneThe client account spent roughly 31% of its sampled search budget on free-intent queries — people searching for free therapy, who will not become paying clients. Ours spent nothing on them. This is craft, it is visible in the raw search terms, and it does not depend on conversion counts.
  • Holds
    Like-for-like cost per click$6.07 against $9.57 on Google Search inventory — a 37% improvement. Stated on matched inventory, so it cannot be dismissed as arbitrage.
  • Retired
    “61% cheaper clicks”True of the blended average, but roughly two-thirds of the gap is Search Partners inventory rather than better buying. We do not use this number.
  • Retired
    “23% better cost per acquisition”36 conversions against 47. The confidence intervals overlap almost entirely. Not distinguishable from chance, so not a claim.
  • Against us
    Conversion rate4.47% against the client's 9.61%, significant at z = 3.66. Most likely a consequence of the traffic mix, but we report it either way.
  • Undecided
    Whether Search Partners paid for itselfBreak-even sits at 0.57× Google Search's conversion rate — mid-range, and unmeasurable from this export. Needs a network-segmented pull.
  • Unverified
    Whether the two accounts count conversions the same wayThe single largest risk to every cross-account figure on this page. Separate accounts with separately configured conversion actions. If one counts a contact-page view and the other a booked consultation, none of the cost-per-acquisition or conversion-rate comparisons mean anything.

Method. Figures are drawn from Google Ads exports pulled 26 August 2026 covering two campaigns run for the same Texas practice during 2026 — one managed by the practice, one by Salubrum. Each campaign is reported over its own full run. Query composition is computed over each campaign's 100 most-shown search terms.

Limits. The two campaigns ran over overlapping but not identical date ranges and used different geographic targeting, so cost comparisons carry the normal caveats that apply to any two campaigns rather than a controlled test. Google truncates the search-terms export at 100 rows sorted by impressions, so query counts and derived spend shares are sample statistics rather than campaign totals. Lead-quality observations are the practice's operational assessment of its own lead lists and were not measured in the ad platform. This case study reports media efficiency and traffic quality; it makes no claim about patients booked or revenue.

Confidentiality. Client and campaign names removed. All spend, click and query figures are unaltered.

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